Custom Domains
Use CNAMEs to provide a custom domain for your Gobo products.
Several Gobo entities support using a custom domain name in addition to their default Gobo subdomain:
App Marketplace
Partner Portal
Gobo Proxies
If your subscription plan supports custom domains, you can enter your CNAME info on the relevant settings page for the entity above.
Configuring DNS
Configuring DNS happens outside of Gobo, at the DNS provider you are using for your domain.
The names of the fields and what to actually enter to configure the record may differ between DNS control panels, but we've covered the most common options here. If you're in any doubt, check with your DNS provider.
The type is the kind of DNS record that you want to create. Here, you need to choose CNAME.
The name or DNS entry is where you enter your subdomain. You might need to enter it in full (e.g. marketplace.yourco.com) or you might just need to enter the part before your apex domain (e.g. marketplace). If you're not sure which to use, check with your DNS provider.
The target or value or destination is where the subdomain should be pointed.
You might also see a field named TTL, which stands for Time To Live. It's the number of seconds that the DNS record can be cached for. If you're not sure what to set, look at the TTL for your existing DNS records. You could set the same number. If you're still not sure, we suggest setting 43200 seconds (12 hours) or 86400 seconds (24 hours).
DNS Record Values
Any subdomain of your choosing
Note: wildcard domains are not supported
Must be CNAME or ALIAS
Hostname of Gobo entity for which you are creating a custom domain e.g. yourco.withgobo.com
Here's an example of how a correct configuration looks in AWS's control panel:
SSL Certificates
We use Lets Encrypt to issue certificates. Once your CNAME is created an SSL certificate will be automatically provisioned. DNS propagation must be complete for certificate verification to pass and for your site to begin resolving SSL requests. This is usually very fast, but can take up to 48 hours depending on your DNS configuration.
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